Returns Policy

SATISFACTION GUARANTEED

We want you to have the best possible experience with BRIOWELL! That's why we offer a 30-day, full money back guarantee on BRIOWELL products. 

If for any reason you are dissatisfied, please reach out to us by emailing hello@briowell.com and we’ll fix it ASAP.

If you purchased product through briowell.com and would like to return it, we do have a few guidelines.

  • Product returns must be received within 30 days after delivery.

  • Product must be unopened or at least 80% full, and in original packaging. 

  • Product returns are only accepted if purchased through briowell.com

  • We are unable to accept returns on sample packs. 

All return packages should be sent prepaid. We recommend packages be returned via traceable carrier and insured to the full amount of the product. We are not responsible for missing packages. Refunds are processed within 5 days after we receive the product. You will receive a confirmation by email when your refund is processed. We will refund your credit card for the purchase price of the product minus shipping costs. We do not refund original or return shipping costs.

Product returns that do not meet our guidelines will not be considered for return. If you have any additional questions, please contact us by emailing hello@briowell.com.